Claims under your FeriehusDirect holiday home tenant or cancellation insurance must be reported to Gouda Travel Insurance. We are only able to handle the claim if you send us all necessary information about the matter. Please use these guidelines:
1. Download and complete the claim form.
2. In the event of cancellation because of illness – download the form and ask your own doctor to complete the medical certificate.
3. In the event of cancellation for other reasons than illness, please send documentation of the incident (e.g. in the event of pregnancy or dismissal).
4. Attach/enclose copy of rental certificate.
5. Attach/enclose copy of final settlement from FeriehusDirect, which shows the amount refunded to you by FeriehusDirect.
Then send it to us by e-mail to email@example.com
or by ordinary mail to
Gouda Travel Insurance
A.C. Meyers Vænge 9
DK-2450 Copenhagen SV
Attn: Claims Department