Flex Business
Download claim form - luggage/luggage delay/loss/damage/theft
Download claim form - cancellation
Download claim form - all other claims
Fill in the claim form that fits your needs. Our turnaround time is approx. 5-10 days, but in high season it may take longer to process your claim.
Remember to write your policy number on the claim form, it makes it easier for us to identify what type of insurance you have.
If you have more than one claim to file, we recommend that you make a separate claim form for each claim. It makes it easier - both for you and for us.
If you are unsure about how to fill an item, please feel free to attach a description to the claim form. This applies even if you cannot fit everything in the form.
Remember that the documentation must be original. Please keep a copy for yourself.
Please state clearly the name of the person that has been seen by the doctor together with the date of the consultation. Please describe the reason for the medical consultation. What was the diagnosis and what was the treatment?
If you have further questions, please do not hesitate to call, write or e-mail us.
Gouda Travel Insurance
Attn Claims Department
A.C. Meyers Vænge 9
DK-2450 Copenhagen SV
Tel.: +45 88 88 81 60
Opening hours: 10.00-15.00 every weekday