Travel Assistance

Every hour, everywhere

The Travel Assistance centre is open 24 hours a day. You can expect fast and efficient help - no matter where you are.

Even though the Travel Assistance centre is placed in Copenhagen, our employees speak no less than 20 different languages altogether. That means safety for you, because you can get help in a language you understand.

In serious cases, as for instance hospitalization/repatriation, it will, if at all possible, be the same person who assists you during the entire process. That means that you will be in contact with someone who knows your situation and your needs.

International Network

We know the world you travel in, and we will help you regardless of where you are traveling in the world. Our employees have extensive travelling experiences and they speak several different languages. If we need local help in the country or area that you are travelling in, we will draw on our international network and the network of alarm centres that we are a part of.

Danish doctors and nurses

In addition to the employees working in our Copenhagen office, we employ Danish doctors, nurses and crisis personnel. They are ready to help you get home if needed and they will follow your case by phone, which means they are also able to counsel you and your relatives. Finally, they will be in contact with the treating doctor ensuring that you receive the right treatment.

Gouda Travel Insurance is not only safety worldwide. It is also safety all year, every hour.

Contact information

Travel Assistance 
A.C. Meyers Vænge 9
DK-2450 Copenhagen SV
Tel: + 45 33 15 60 60